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(#obC2yfw7) Summer Intern, E-ZPass Data Analytics

Port Authority of NY & NJ
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About the internship

E-ZPass Customer Service is looking for a Data Analyst intern to join their team! The E-ZPass Customer Service team works closely with customers and non-revenue account holders who use Port Authority bridges and tunnels. Our team’s mission is to ensure that customers have a positive experience when contacting us. The team works to successfully resolve any outstanding issues that may occur with E-ZPass accounts and Toll Bills.

Responsibilities

  • Complete ad-hoc data analysis tasks ranging from: gathering, cleaning, and validating data outputs using Excel and Oracle SQL.  
  • Create Power BI visuals after gathering stakeholders’ requirements.
  • Maintain and improve existing Microsoft Power Automate workflows.
  • Automate workflows using Microsoft Power Automate or python.
  • Maintain and improve existing team’s financial model
  • Create various new data collection processes

Minimum Qualifications

  • Enrollment at a college or university at the time of the internship
  • Major in Business Administration, Computer Sciences, Information Systems, Data Science, Operations Research, or related field.
  • Beginner to intermediate SQL skills 

Desired Qualifications

  • Proficient in technology and basic Microsoft Office platforms  
  • Working knowledge of databases 
  • Some knowledge of Microsoft Power Automate and Powe Apps
  • Excellent analytical and research skills 
  • Familiarity with metrics and KPIs is a plus 
  • Excellent written and oral communication skills 
  • Excellent Microsoft Excel skills 

Internship Details

  • The start date will be Thursday, May 28, 2026
  • The internship will last approximately 12 weeks, ending on Friday, August 21, 2026
  • This is a full-time internship (5 days per week at 7.25 hours per day)
  • In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

Selection Process

  • Only applicants under consideration will be contacted
  • If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
  • Different internships will have different timelines for interviews

Compensation & Benefits

  • The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
  • Ability to opt in to the New York State and Local Retirement System
  • Access to Employee Business Resource Groups
  • Facility Tours
  • Career Panels
  • Social/Networking Events