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IT System Administrator

Federal Bureau of Investigation
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This position advertised has been exempted from the federal civilian hiring freeze. 

Job Opening: 65044
Opening Date: May 6, 2026
Closing Date: May 20, 2026 at 11:59 pm (ET)

Job Title

IT System Administrator

Organizational Title

IT Specialist (SysAdmin/CustSpt)

Full Performance Level

GS-12

Division

All 56 Field Offices

Location

Nationwide

Working Hours

Working hours may vary depending on Field Office needs.

Job Type

Full Time/Permanent

Who May Apply

All U.S. Citizens

Number of Positions Available

Varies by Field Office

Questions

HR Specialist Darst at aldarst@fbi.gov or HR Specialist Robinson at barobinson@fbi.gov

Salary

GS-7:  $42,679.00 - $55,486.00

GS-9:  $52,205.00 - $67,865.00

 

**NOTE: The salaries listed above are the Base rate of pay for federal employees on the General Schedule (GS) pay scale.  Please be advised that in some locations the IT Specialist (Sysadmn/Custspt) position may fall under a Special Rate Table.  Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade.

In order to recruit and retain highly qualified candidates, a recruitment incentive may be offered for eligible candidates. Current federal employees may be eligible for a relocation incentive. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a recruitment or relocation incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station. 

LOCATION: Atlanta, GA; Boston, MA; Los Angeles, CA; New York, NY; Sacramento, CA; Salt Lake City, UT; San Diego, CA; San Francisco, CA; Seattle, WA; Washington DC 

The locations listed above represents areas where there is an immediate need, however, the list is not all inclusive. Please ensure your top three (3) location preferences are updated under the "Federal Preferences" tab in your application prior to submission.  If there is only one (1) Office/Division you are interested in then you should mark that location for all three (3) of your choices. 

You will only be considered for the location preferences you've selected. This job announcement will be used to select candidates for future vacancies; therefore you are encouraged to select any of the 55 locations in your top three (3) location preferences. Your application will only be reviewed if vacancies exist among your three (3) choices. Due to the fluidity of vacancies, there is no guarantee which Field Office/Division will have vacancies within the time frame of this job opening.  If a hiring manager is interested in pursuing your application, they will contact you directly.
 

Please note: Due to the merger of the legacy Memphis and Knoxville Field Offices (FO) and the establishment of the Nashville FO, some positions may be permanently relocated at a future date. Please consider this when applying to this position.

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

SUMMARY

Are you interested in a career with the FBI as an IT Specialist? As an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed and protect our law enforcement systems. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science and more to safeguard information across the FBI, as well as our domestic and international law enforcement partners. 

KEY REQUIREMENTS

  • Must be a U.S. citizen
  • Must have (or be able to obtain) a valid driver’s license 
  • Must be able to obtain a Top Secret-SCI clearance
  • Some travel may be required

PHYSICAL DEMANDS

While some of the work is sedentary, there is a frequent requirement for regular and recurring lifting and carrying of heavy weight (over 50 pounds) and occasional lifting and carrying of heavier material and objects.

WORK ENVIRONMENT 

Work areas are usually in normal office environment, however, some work involves moderate risks requiring exercise of safety precautions when moving, operating or working on equipment.

MAJOR DUTIES 

  • Provide technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions in the office
  • Serve as point of contact of user complaints concerning computer malfunctions; analyzing and troubleshooting error conditions of varying complexity
  • Review operational needs to detect, diagnose, and resolve significant problems or error conditions relating to computer or related IT products and services
  • Maintain and update inventory of computer equipment and identify their configuration and location within the office
  • Support the planning and modification or development of complex systems involving non-standard Bureau operating systems or those involving complex integrated systems

NOTE (GS-7 & GS-9): On large scale projects, IT Specialists usually participate as a primary team member along with other IT Specialists and user representatives. At the GS-7 level, he/she is typically assigned a portion of the overall project or a critical aspect of the project. At the GS-9 level he/she is typically assigned a major portion of the overall project or a critical aspect of the project.
 

QUALIFICATIONS AND EVALUATIONS

Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI’s Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. If your self-assessment in the vacancy questions is not supported by details in your resume or supporting documents, you may be disqualified from the Most Competitive category. Veterans’ preference will be applied. Applicants must meet the qualification requirements by the closing date of this announcement. 

If you are found minimally qualified, your application will move forward to additional phases of the review process.

The first five competencies/The competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.  

All applicants will be rated on the following Competencies:

  • Collaboration
  • Communication
  • Customer Service
  • Flexibility/Adaptability
  • Organizing and Planning
  • Problem Solving/Judgment
  • System Maintenance 

Specialized Experience (SE)

GS-7: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level. SE is defined as follows:

  • Provided routine support regarding administrative and/or technical matters related to IT programs and/or services
  • Performed routine system diagnostics and analyzed any potential problems or issues
  • Provided some limited training to users regarding basic utilization of computer equipment

GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-7 grade level. SE is defined as follows:

  • Analyzed end user requests and determined correct resolution to the problem
  • Troubleshot complex computer malfunctions

Prepared for and assisted in initial “start-up” of new equipment and software

Desired Skills 

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are:

  • A+ Certification
  • Network+ Certification
  • Security+ Certification

Education 

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-7: Applicant must have a bachelor’s degree with superior academic achievement or one (1) full year of graduate level education.  Superior academic achievement is the completion of all the requirements of a bachelor’s degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.

GS-9: Applicant must have a master’s or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.